PRIVACY POLICY

This privacy policy informs about the privacy practices and principles of personal data processing in connection to www.frenzia.lv online shop and their services. Any questions regarding personal data processing are to be adressed to [email protected] by e-mail.

What information do we receive?

We receive personal data that you submit to us through e-mail, contact forms, or other direct communication with us. Upon ordering, you are asked to submit your Name, Last Name, Contact details, Delivery adress and any additional information that you choose to submit.

How do process the data?

We process the data to deliver goods, services or information, to form the necessary documents for effective customer support, to help prevent risk or fraud, as well as to notify you with informative messages, if you have choosen to receive them, as per the requirements of regulatory enactments.

We can only share your data to a third party if it is required in order to fulfill requirements of regulatory enactments, or if requested by a supervisory authority, to prevent criminal activity and protect everyones legal rights.

How do we protect your data?

To protect your personal data, we use various technical and orgnaisational safety procedures. Your data is available to only a select few authorized persons.

How long do we keep personal data?

We keep your personal data for however long it requires us to fulfill your order, as per requirements of regulatory enactments.

How do we use cookies?

Cookies are small text files that websites store on your device when you visit their pages. They are used to keep the website working as intended, as well as to provide information to the site owners.

This website may use the following set of cookies:

1. Functional cookies. These cookies are necessary for you to be able to navigate the website and use its features. Without these cookies we cannot provide your requested services, for example, the functionality of a shopping cart.

2. Google Analytics cookies. These cookies are used to obtain traffic statistics for our website. We use this information to improve site performance and advertising.

Can I opt out of the use of cookies?

To opt out of the use of cookies, you can use a private browsing mode supported by most browers (private window, incognito mode, InPrivate window). Any cookies created in private browsing mode are erased as soon as you close all browser windows.

Your rights regarding your personal data

If you are a data subject under the EU GDPR (for ex., you are a EU citizen and provide us with your personal data), you have the following rights with regard to your personal data:

  • Right of access to information. You have the right to receive information about why and how your personal data is being processed. You have the right to receive a free of charge electonic copy of your data that we are currently processing.
  • Right to rectify. You have the right to the correction of inaccurate or incomplete personal data without undue delay.
  • The right to be “forgotten”. You have the right to withdraw your consent of the processing of your personal data, or to have your personal data deleted without undue delay as soon as the data is no longer required to provide you with the services you have requested, as per the regulatory requirements.
  • Right to restrict processing. You have the right to restrict the processing of your personal data if you object to it and we no longer have a legitimate reason to continue processing it, if you dispute the accuracy of the data, or if the processing is illegal and you request legal action.
  • Right to object. You have the right to object to the processing of your data at any time, unless it is necessary for a task carried out in the public interest or if there is an indisputable legal basis for the processing.

Other rights under the GDPR. For more information, visit the EU Data Protection website.