TERMS OF SERVICE

In this online shop, product seller Keita Rožāne, 11000, Lielvārde, Latvia, LV-5070, from one side and from now on called Seller, and a person, who makes an order – from now on called Buyer, enter into such an agreement:

The Seller sells and delivers the Buyer his product, as per the Buyer’s order.

Order, delivery and process of payment

The Buyer orders the product through this web page, selecting the type and amount of the product. The Buyer can pay through the online shop’s integrated forms. 

The Seller delivers the product within 2 – 30 working days (depends on the country of delivery) from receiving payment for the order. The time and date of delivery is confirmed with the Buyer.

The validity of contract of sale, product and price information

The prices of the products sold in the online store are indicated next to the products. A fee for shipping is added to the price at the checkout.
The shipping cost depends on the location of the purchaser and the shipping method. The shipping cost is displayed when the purchaser places the order.
All prices are in Euros (€).
Product information is provided immediately adjacent to the product in the online store.

Return

The Buyer has the right to return the product within 14 days of receiving it, by sending the Seller a Return letter. A Return letter template is sent to the Buyer from the Seller upon request.

The Buyer is responsible for delivering the product to the Seller, within 7 days of sending out the Return letter. Any fees for this delivery of product back to the Seller are covered by the Buyer.

In cases of receiving the product in a damaged packaging, please contact us by e-mail at [email protected], including your Order#, describing the damage, as well as attaching a picture of the damage (if possible).

The order is not valid for a return:

In the case where the packaging of the product is opened, due to hygiene risks, the product cannot be returned.

The processing of your data:

Entering the necessary information while making an order, the Buyer has read and agreed to his/her data being used by the Seller to process and deliver the order, as per the requirements of regulatory enactments. By entering information, the Buyer agrees to receiving e-mail related to processing the Buyer’s order.

A more detailed information about the processing of your data can be found in the Privacy Policy section of the online shop.